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Groenkloof Office Forum
57 George Storrar Drive
Groenkloof
Pretoria
Gauteng
0027

FAQs

This is dependent on the customer payment method. In short when the commission reflects in the bank account the TTMC will facilitate payment once we have closed month end. The commission profit share split based on the booking tier will be paid within 7 days of the new month. This is due to bill back processes, suppliers account processes as well as BSP. Finance needs to reconcile land remittance claims, leisure tour operator claims, Car hire bill backs, debtor age analyse and statements. It is important to realize that the travel industry always works in a snowball effect. One month in arears. If the commission is available in the account by the 30th the Support staff member (ITP) will be paid their profit share on the 1st.

Commission is the service fees, ticket fees and or markup that is charge to the ITP or TTMC client. This is either transparent service fees per invoice submitted from Outsell system and or markup consolidated into Invoicing.

Land suppliers are settled when we receive updated statements from their accounts department.
Airlines are settled immediately making use of our IATA go lite license.

No, unless the consultant is willing to contribute towards airline guarantees and or has debt insurance. In the event a customer does not settle their tickets or makes use of a fake credit card to defraud.

The company has insurance for ADMs to the value of R5000 000.00. (Default Insurance protect). However,
the consultant has 14 days to dispute the ADM and work with finance Manager to resolve the issue. If the
ADM is due to churning of tickets and or factors that clearly indicate that the consultant is at fault, the
consultant will take responsibility. In our opinion it is important to be honest and work with integrity,
moreover us the product available like Rapid reprice to avoid this completely.

This refers to an Agency debit memo that is served by an airline against our IATA license which can lead to airline suspension of inventory, ticket authorizations and or if not paid blocking of BSP services?